Control room security
A safe working environment is not only determined by a reliable alarm and potentially camera system. An integral part of electronic security are the associated control room services. Prompt, professional response after or even before an (alarm) notification. To ensure your optimal safety, you can rely on our justice-approved control room (PAC 108) 24 hours a day, 7 days a week.
At our control room, we process alarm notifications from your alarm and/or camera system. Depending on the type of alarm notification, we take immediate action and call you, other specified contacts, the police, security services, or other emergency services.
Control Room Services and Live View
If you have a camera system, you can gain a significant advantage through alarm verification. With alarm verification, we receive not only the alarm notification but also the live image from your camera system. Our control room then monitors live and accurately determines whether it is a valid alert, after which targeted follow-up actions are initiated. In the case of a serious alert, the images are immediately forwarded to the police control room through Live View, allowing them to observe live and take immediate action. This process gives the alert a higher priority.
Benefits of DETEC Control Room Services
√ Certified alarm installation guaranteed
√ Quickly tailored security plan
√ Professional alarm equipment and installation
√ Customized control room services in conjunction with your system
Free consultation on alarm systems
Do you have questions? We’re happy to help! Call one of our advisors.
Call now Free consultation
Associated services
Maintenance and 24-hour service
It is very important that all systems work when they are most needed and that they don’t trigger unneccessary alarms. Therefor, it is important that we maintain the alarm system every year and that a service technician is on site within 24 hours to solve any malfunctions. We offer maintenance and service contracts on all our alarm systems. This contract is also an insurance obligation, as is the alarm center contract.
Alarm (video) verification
Do you choose to connect camera surveillance to your alarm system for extra security? If so, we will watch the camera images live in the event of an alarm from your alarm system. With Live View, we can even forward the images directly to the police emergency room. In certain risk categories, this solution is an insurance obligation.
Live video monitoring
In order to temporarily guarantee good security quickly after an incident at your premises or during a renovation, we have mobile camera masts. These masts are directly connected to our control room and are continuously monitored live.